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Refund Policy

Effective Date: September 19, 2025

At Noore by Sheetal, we value your trust and aim to provide the best possible service for your special occasions. This Refund & Cancellation Policy explains how cancellations and refunds are handled for our services.

  • To confirm a booking, clients are required to pay an advance deposit (amount will be communicated at the time of booking).

  • The deposit secures your appointment date and time and is non-refundable.

  • Bridal Bookings: Cancellations made 14 days or more before the event date may be rescheduled to a future date (subject to availability). Deposits will not be refunded.

  • Party/Other Makeup Bookings: Cancellations made 72 hours before the appointment can be rescheduled once without losing the deposit.

  • Last-Minute Cancellations (within 72 hours for party makeup or within 7 days for bridal bookings): No refunds or rescheduling will be provided, as that time is reserved exclusively for you.

  • In the rare case that we need to cancel due to emergencies, illness, or unforeseen circumstances, clients will receive a full refund of the deposit/advance paid OR the option to reschedule without penalty.

  • Once a service has been provided (makeup/hairstyling completed), no refunds will be issued.

  • Dissatisfaction after services will be addressed through adjustments where possible during the appointment.

  • Clients may request to reschedule an appointment once (with applicable notice as mentioned above).

  • Rescheduled appointments must be within 90 days of the original date, subject to artist availability.

  • Deposits or payments made for promotional offers, seasonal discounts, or packages are non-refundable.

  • Rescheduling will be handled on a case-by-case basis, depending on availability.

For any cancellation or refund-related queries, please contact us:

Noore by Sheetal
Paramount GolfMart, UPSIDC Site C, Surajpur, Greater Noida
📞 +91 9910606337
📧 bookings@noorebysheetal.com

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